FAQ

Frequently Asked Questions

How long does delivery take?

Orders are usually delivered within 3–7 business days.

Can I track my order?

Yes. A tracking link will be sent once your order is shipped.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for eligible locations.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, wallets, and other secure payment methods available at checkout.

Can I exchange my product?

Yes. Exchanges are available for eligible items within 7 days of delivery.

How do I request a return?

Email us at support@ofstich.com with your order number and the reason for the return.

How can I contact customer support?

You can email us anytime at support@ofstich.com